Support & FAQs
Support & FAQs
Support & FAQs
We are here to help. If you have any other questions or need support, please email us at hello@wildhire.co.za - we will respond within 24-48 hours.
General FAQs
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Who is WildHire for?
We serve both sides of the hospitality and safari industry: Professionals – guides, chefs, managers, creatives (photographers, content creators), and other specialists including spa therapists, trainers, speakers, and researchers. Employers – lodges, hotels, restaurants, tour operators, and DMCs looking for dependable freelance or full-time talent.
Who is WildHire for?
We serve both sides of the hospitality and safari industry: Professionals – guides, chefs, managers, creatives (photographers, content creators), and other specialists including spa therapists, trainers, speakers, and researchers. Employers – lodges, hotels, restaurants, tour operators, and DMCs looking for dependable freelance or full-time talent.
Who is WildHire for?
We serve both sides of the hospitality and safari industry: Professionals – guides, chefs, managers, creatives (photographers, content creators), and other specialists including spa therapists, trainers, speakers, and researchers. Employers – lodges, hotels, restaurants, tour operators, and DMCs looking for dependable freelance or full-time talent.
Freelancers
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
What do I need to apply?
- An up to date CV - Relevant certifications (this is optional) - References or testimonials (if available) - A profile picture
What do I need to apply?
- An up to date CV - Relevant certifications (this is optional) - References or testimonials (if available) - A profile picture
What do I need to apply?
- An up to date CV - Relevant certifications (this is optional) - References or testimonials (if available) - A profile picture
Is it free to join?
Yes, signing up is free for job-seekers and businesses.
Is it free to join?
Yes, signing up is free for job-seekers and businesses.
Is it free to join?
Yes, signing up is free for job-seekers and businesses.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
Do I have to be available full-time?
Not necessarily! You can now sign up as a freelancer or a full-time job seeker. Apply to jobs which suit your schedule or wait until a business reaches out.
Do I have to be available full-time?
Not necessarily! You can now sign up as a freelancer or a full-time job seeker. Apply to jobs which suit your schedule or wait until a business reaches out.
Do I have to be available full-time?
Not necessarily! You can now sign up as a freelancer or a full-time job seeker. Apply to jobs which suit your schedule or wait until a business reaches out.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
Why hasn't my reference been added to my profile?
References (which you upload) are manually checked and uploaded by our team. If your reference is older than 6 years then it cannot be added. Once this has been added you are required to approve so it displays publicly. For testimonials uploaded by other WildHire users, you will also have to approve so it displays publicly.
Why hasn't my reference been added to my profile?
References (which you upload) are manually checked and uploaded by our team. If your reference is older than 6 years then it cannot be added. Once this has been added you are required to approve so it displays publicly. For testimonials uploaded by other WildHire users, you will also have to approve so it displays publicly.
Why hasn't my reference been added to my profile?
References (which you upload) are manually checked and uploaded by our team. If your reference is older than 6 years then it cannot be added. Once this has been added you are required to approve so it displays publicly. For testimonials uploaded by other WildHire users, you will also have to approve so it displays publicly.
For Hospitality and Safari Businesses
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
Is there a cost to use the platform?
You can now pay to post jobs or subscribe to browse our database and get more job post credits.
Is there a cost to use the platform?
You can now pay to post jobs or subscribe to browse our database and get more job post credits.
Is there a cost to use the platform?
You can now pay to post jobs or subscribe to browse our database and get more job post credits.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle communications directly.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle communications directly.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle communications directly.
I'm a recruiter, can I join?
Yes!! You can join and explore our plans to make sure your hospitality or safari jobs are going to the right people.
I'm a recruiter, can I join?
Yes!! You can join and explore our plans to make sure your hospitality or safari jobs are going to the right people.
I'm a recruiter, can I join?
Yes!! You can join and explore our plans to make sure your hospitality or safari jobs are going to the right people.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add talent to your Talent Bank to save them for future roles.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add talent to your Talent Bank to save them for future roles.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add talent to your Talent Bank to save them for future roles.
Other Questions
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the industry moving.
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the industry moving.
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the industry moving.
Can I be listed in more than one role?
You can list yourself as freelance and full-time job seeking as well as mark yourself interested in up to 5 job roles.
Can I be listed in more than one role?
You can list yourself as freelance and full-time job seeking as well as mark yourself interested in up to 5 job roles.
Can I be listed in more than one role?
You can list yourself as freelance and full-time job seeking as well as mark yourself interested in up to 5 job roles.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
How can I contact you?
Feel free to email us at hello@wildhire.co.za
How can I contact you?
Feel free to email us at hello@wildhire.co.za
How can I contact you?
Feel free to email us at hello@wildhire.co.za
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
