Support & FAQs
Support & FAQs
Support & FAQs
We are here to help. If you have any other questions or need support, please email us at hello@wildhire.co.za - we will respond within 24-48 hours.
General FAQs
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
What is WildHire?
WildHire is a platform designed specifically for the safari industry. We connect skilled freelance field guides, chefs, creatives, specialists, and relief managers with lodges, camps and tour operators in need of short-term or freelance support.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Where do you operate?
We’re based in South Africa but serve the broader African safari industry. If you’re in the industry, you’re in the right place.
Who is WildHire for?
We serve both sides of the safari industry: 1. Professionals: Field guides, chefs, creatives (like photographers, content creators), relief managers, and other specialists (including speakers, field experts, researchers, fitness instructors and more) 2. Employers: Lodges, camps, tour operators, and DMCs looking for reliable freelance support.
Who is WildHire for?
We serve both sides of the safari industry: 1. Professionals: Field guides, chefs, creatives (like photographers, content creators), relief managers, and other specialists (including speakers, field experts, researchers, fitness instructors and more) 2. Employers: Lodges, camps, tour operators, and DMCs looking for reliable freelance support.
Who is WildHire for?
We serve both sides of the safari industry: 1. Professionals: Field guides, chefs, creatives (like photographers, content creators), relief managers, and other specialists (including speakers, field experts, researchers, fitness instructors and more) 2. Employers: Lodges, camps, tour operators, and DMCs looking for reliable freelance support.
Freelancers
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
How do I join WildHire?
Head to our website, click sign up and sign up in under 10 minutes. We review every profile to maintain high standards.
What do I need to apply?
- An up to date CV (this is optional) - Relevant certifications (e.g. FGASA, First Aid, chef qualifications) - References or testimonials (if available) - A profile picture
What do I need to apply?
- An up to date CV (this is optional) - Relevant certifications (e.g. FGASA, First Aid, chef qualifications) - References or testimonials (if available) - A profile picture
What do I need to apply?
- An up to date CV (this is optional) - Relevant certifications (e.g. FGASA, First Aid, chef qualifications) - References or testimonials (if available) - A profile picture
Is it free to join?
Yes, signing up is free.
Is it free to join?
Yes, signing up is free.
Is it free to join?
Yes, signing up is free.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
Do I have to be available full-time?
Nope! Whether you’re looking for a gig between jobs, a seasonal contract, or a long-term freelance life, WildHire works with your schedule.
Do I have to be available full-time?
Nope! Whether you’re looking for a gig between jobs, a seasonal contract, or a long-term freelance life, WildHire works with your schedule.
Do I have to be available full-time?
Nope! Whether you’re looking for a gig between jobs, a seasonal contract, or a long-term freelance life, WildHire works with your schedule.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
What do the metrics on my profile mean?
Profile Views - How many times your profile has been clicked on and viewed by businesses Saves to talent banks - How many times businesses have saved your profile to their shortlist, so that they can find and contact you more easily in the future. Being in someone’s Talent Bank keeps you on their radar, so make sure your profile is up to date with your latest experience, availability, and standout skills. You never know when they’ll be ready to reach out! Contact details viewed - How many times businesses have clicked on either your phone number or email address to reveal your contact details.
For Lodges, Camps & Operators
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
How do I find someone for a short-term or freelance role?
You can browse our database by skillset, location, availability and more. A list of freelancers will be populated for you to browse. If you are interested, you are free to contact them with their available contact information displayed online.
Is there a cost to use the platform?
We are currently free to use.
Is there a cost to use the platform?
We are currently free to use.
Is there a cost to use the platform?
We are currently free to use.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle bookings directly.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle bookings directly.
Can I hire someone directly?
Yes. We don’t get in the way - our job is to connect you to talent. Once you’ve found someone, you’re free to handle bookings directly.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
How will I get hired?
Lodges browse the platform and reach out directly to freelancers whose skills match their needs. You’ll receive enquiries or booking requests via your listed contact info. Your contact details will be readily available to those who are interested, we do not put up any barriers to contact.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add guides, chefs, creatives, and other freelancers to your Talent Bank to save them for future short-term or seasonal roles.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add guides, chefs, creatives, and other freelancers to your Talent Bank to save them for future short-term or seasonal roles.
What is the Talent Bank?
The Talent Bank is a simple way to bookmark freelance professionals you’re interested in working with. As you browse Wildhire, you can add guides, chefs, creatives, and other freelancers to your Talent Bank to save them for future short-term or seasonal roles.
Other Questions
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the freelance industry moving.
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the freelance industry moving.
What if I already know someone listed on WildHire?
That’s great! We’re not trying to gatekeep, just make it easier to connect, find talent quickly, and keep the freelance industry moving.
Can I be listed in more than one role?
Freelancers cannot list themselves as more than one freelancer type - however, these are features that we are working on to be available in the near future.
Can I be listed in more than one role?
Freelancers cannot list themselves as more than one freelancer type - however, these are features that we are working on to be available in the near future.
Can I be listed in more than one role?
Freelancers cannot list themselves as more than one freelancer type - however, these are features that we are working on to be available in the near future.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
How do I update my profile or availability?
You can easily edit your availability and other information by heading to your profile page and clicking on the edit button.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
I need to change my email! What do I do?
Simply click on personal information in your profile to change your name and email address.
How can I contact you?
Feel free to email us at hello@wildhire.co.za
How can I contact you?
Feel free to email us at hello@wildhire.co.za
How can I contact you?
Feel free to email us at hello@wildhire.co.za
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
I want to delete my profile
We're sorry to see you go! Drop us an email at hello@wildhire.co.za and we will remove your profile immediately.
